FAQs - Frequently Asked Questions

For travel from Singapore to Johor Bahru, smooth and convenient transportation is essential. 

Our user-friendly platform allows you to select from a variety of vechicles, each with detailed information, ensuring you choose the one that suits your need. 

Our pricing is transparent, and negotiation may not be possible. However, we offer competitive rates for quality transportation services.

We maintain transparency in our pricing, and there are no hidden charges. The quoted price covers your transportation needs.

Payment mode is pay half by every single trip. You can pay in cash to the driver in Singapore Dollar (no credit card is accepted).

Easilly book your transportation on our website or contact our customer support for assistance in arranging your journey.

Yes, but only for travel through Tuas Link Since July 2024, you should bring along your passport and identity card for clearance immigation.

Our transportation fleet includes Toyota Innova (6-seater), Toyota Alphard Vellfire (7-seater), Hyundai Starex MPV (10-seater). Each transport model has different rates, kindly refer to our website price list table or contact us for more details.

At the moment, we only accept Singapore Dollar for payment.

Yes, our drivers are friendly and experienced. We have local Chinese experienced drivers who are well-trained to ensure your safety and comfort throughout the journey.

All of our vehicles are well-maintained and kept clean for your comfort and safety.

No, we do not allow food and smoking in our vehicles for the comfort and safety of all passengers.

Customers may cancel their reservations without incurring additional fees up to 3 days in advance. However, there will be a cancellation charge for cancellations made after that time. If you cancel with less than 48 hours’ notice, we will charge you at least 1-way price.

Yes we offers 24hours transportation services subject to availability.

Yes, we offer daily trip services. But we don't have rent car service. Visit our website for detailed information on pricing and packages.

You will receive your driver's detail on WhatsApp or Wechat information by 24 hours  before your scheduled departure.

Booking is easy! You may book directly using our online booking form. For faster respond, you may WhatsApp us +60162570525.

You can book anytime before the pick-up date. However, to ensure transportation availability, we encourage you to schedule your booking at least 24 hours before you travel.

All our transport charges are per vehicle and not per passengers.

You can make payment by cash to the driver in Singapore Dollar. No credit card is accepted.

Yes, we offer the flexibility to book transportation with multiple stops. Specify your itinerary during the booking process, and our team will customize the journey accordingly.

Yes, your can make change for your travel schedule. Contact our customer support as soon as possible to make a necessary adjustments subject to availability.

You driver will be waiting at the arrival hall and carrying a board that has the passenger's nae on it. Beside your driver has your details and may contact you.

We usually don't impose a surcharge if you provide us with your flight information during the booking, this will help us to estimate your arrival time. But we will charges for the waiting time, waiting time fee can be nagotiated after the driver arrives and start waiting. 

At the moment, we  only accepted Singapore Dollar for payment.

Tipping is not mandatary, but it is a gesture of appreciation for excellent service. If you are satisfied with your driver's service, feel free to tip according to your preference.

Yes deposit is required for booking, balance payment can be cash to driver or Paynow end of each trip.

We accept both cash or online transfer. You can make your payment by cash to the driver or Paynow to the driver before end of each trip.

YES for sure we will arrange replacement on the spot if there is anything happen.